ShutIt Support

Last updated: 31 August 2026

ShutIt plays a sound of your choice the moment you close your MacBook lid. Here's how to get it working — and how to reach us if it isn't.

Get in touch

The fastest way to reach us is by email. We usually reply within a couple of days.

macOS 10.15 (Catalina) or later.
Any Mac with a lid — Intel or Apple Silicon. (A desktop Mac with no lid has nothing to detect.)

Choose your sound. Drag any MP3 onto the ShutIt window to set it as your lid sound, or use the built-in one.
Enable the listener. Use Repair Listener and approve the one-time administrator prompt so ShutIt can watch for the lid in the background.
Test it. Press Test Sound to hear exactly what will play.
Close the lid. Your sound plays just before your Mac goes to sleep.

No sound on close? Open ShutIt and run Repair Listener, approving the password prompt. Check your Mac isn't muted and the volume is up.
Status says "Listener needs attention"? That means the background listener isn't installed yet — run Repair Listener to set it up.
Testing on a desktop Mac? Macs without a lid can't trigger the close sound; try it on a MacBook.
Want a different sound? Just drag a new MP3 onto the window — it replaces the current one.

ShutIt keeps everything on your device and makes no network connections. See the Privacy Policy for details.